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Account & Data Deletion

Delete your AlphaJoy account

You can delete your AlphaJoy account and cloud-synced data at any time. All deletion requests are processed within 30 days.

How to request deletion

Choose the option that works best for you.

1

Sign out and clear local data

If you only used the app without signing in, no cloud account exists.

  1. Open AlphaJoy on your phone.
  2. Go to Profile and tap Logout if signed in.
  3. In Android Settings → Apps → AlphaJoy → Clear data to remove all local progress.
2

Request cloud account deletion by email

If you signed in with phone OTP, email us to delete your cloud account.

To protect your account, we may verify your identity using the registered phone number before processing deletion.

What happens when you delete

Data we delete

Deleted
Account & phone numberFirebase authentication record.
Deleted
Profile & display nameCloud-synced name and preferences.
Deleted
Favorites & progressSaved favorites and learning progress in the cloud.

Data we may retain (briefly)

Retained
Encrypted backupsRemoved from backups within 30 days.
Retained
Anonymized analyticsNon-identifying usage statistics.
Deletion is permanent and cannot be undone. Local data on your device is removed when you clear app data or uninstall.

Frequently asked questions

How long does deletion take?

Email requests are confirmed within 1–2 business days. Full permanent deletion is completed within 30 days.

What if I never signed in?

No cloud account exists. Clear app data or uninstall to remove all local information from your device.

Can I recover my account after deletion?

No. Deletion is permanent. Signing in again creates a fresh account with no past data.

Can I export my data first?

Email pktiwari110487@gmail.com with subject "Export my data" and we will respond within 30 days.